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Always Look on the Bright Side of Life

Birmingham Post; Birmingham (UK)
January 05, 2009 - One thing that hasn't changed with the economic climate is pretty much a fundamental law of the universe. Whether or not you believe some of the more spiritual stuff preached by Dale Carnegie, or in recent publications such as "The Secret", it will always be an irrefutable fact that you get back what you put out....
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Value Your Employees

SBN Pittsburgh
January 05, 2009 - Herb Shear, chairman, president and CEO of GENCO Supply Chain Solutions, focuses on his employees as much as his customers - and for similar reasons. Part of retaining employees who fit in to a positive culture is the timeliness in which you respond to issues....
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Get Employees Involved

SBN Pittsburgh
January 05, 2009 - In order to keep everyone excited and on the same page, Joseph C. Guyaux, president of The PNC Financial Services Group Inc., says you need to involve employees in decisions. ...
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Delegate What You Can't Handle

SBN Pittsburgh
January 05, 2009 - A simple rule that Roger Byford, co-founder, chairman and CEO of Vocollect Inc., uses when determining what to delegate is to hand over anything that he can't help with. While trust and delegation are important, you have to be ready to act when a task is going awry....
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How to Create Stronger Bonds with Your Customers

Entrepreneur Column
January 05, 2009 - When the economy is down, businesses tend to get desperate, and the knee-jerk reaction is to increase the frequency and volume of their customer communications. Instead of overdoing your communications and turning off your customers for good, create stronger bonds with them. Here are four creative ways to do that....
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The Value of Values

Marketing
December 31, 2008 - The rising levels of uncertainty about personal fortunes will lead consumers to reflect upon priorities and some of their key brand relationships. While personal expectations about financial well-being will fall, consumer cynicism and demands on business could increase....
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There's No Denying the Power of Diversity

Marketing
December 31, 2008 - For more than 30 years, the US has recognised that its melting pot of diverse communities has a huge amount of buying power and influence. ...
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How to Make Teleworking Work

Communications News
December 31, 2008 - Use of home-based agents became a popular business strategy because of the clear, measurable results proven out by rigorous performance metrics, and the reduction in employee churn. In recent years, improvements in technologies have led to a wider adoption of teleworking as an accepted work situation....
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Snowed in? Too Bad. Log On.

Daily Herald; Arlington Heights, Ill.
December 31, 2008 - With two projects due Monday, the challenging wintry mix couldn't have come at a worse time for the Usman Group, a Web design firm in Lincolnshire, Ill. So, using video conference calls and other online tools, the entire staff of five hammered out the work from their respective homes....
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Top Ten Workplace Predictions for 2009 and Beyond

Workforce
December 31, 2008 - Here are the top ten predictions in six work categories for 2009 and beyond from Workforce magazine....
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